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Benefit Contacts

Below is a listing of the contact numbers you can call with questions about benefit coverage and providers in your area.

You can use the website to access provider information as well as additional tools, resources and programs available through each carrier.

Blue Shield
https://myoptions.blueshieldca.com/prism

Customer Service
855-256-9404
(weekdays 7 am to 7 pm PST)

Nursehelp 24/7
877-304-0504

Teladoc

800-835-2362
www.teladoc.com/bsc

Care Counsel
Health Care Assistance Program
www.carecounsel.com

888-227-3334
(weekdays 8am to 4:30pm PST)

Delta Dental

Dental PPO Plan – PPO & Premier
Dental HMO Plan – DeltaCare USA
www.deltadentalins.com/
superiorcourtofcactyofsantabarbara

800- 765-6003
800-422-4234

Express Scripts (for EPO only)
www.express-scripts.com
Open 24/7
(except for Thanksgiving & Christmas)

800-711-0917
TTY: 800-759-1089

WORKTERRA
www.workterra.net
Customer Service for on-line system issues

888-327-2770

Flexible Spending Accounts (FSA) including Transit & Parking
The employee website www.workterra.lh1ondemand.com now provides you with the option to enter claims online via the consumer portal or fax to (925) 460-3929.

Mail a claim:
EBS-Reimbursement Accounts
PO Box 850101
Minneapolis, MN  55485-0101

Overnight Mail a Claim:
Lockbox Services 850101

EBS-Reimbursement Accounts

1801 Parkview Drive, 1st Floor

Shoreview, MN  55126

Customer Service

888-611-5468 or

custserv@workterrabenefits.com

Sterling HSA
www.sterlinghsa.com
800-617-4729

Vision Service Plan (VSP)
www.vsp.com

800-877-7195

Employee Assistance Program (EAP)
employees.concernhealth.com
Administered by Concern

To register, use company code: SantaBarbaracourts

Customer Service
800-344-4222

DISABILITY 
(short term disability)
www.edd.ca.gov/disability

State Disability Insurance
128 East Ortega Street
Santa Barbara, CA 93101-1631

P.O. Box 1529
Santa Barbara, CA 93102-1529

800-480-3287

LTD (Long Term Disability)
Group #31640-7
VOYA Reliastar Long Term Disability Claims

800-328-4090
FAX: 888-305-0605

LIFE INSURANCE
Group #31640-7

VOYA Reliastar Life Insurance
www.voya.com

Basic, Supplemental, Personal Accident (AD&D)

800-955-7736

Claims Process
888-238-4840

ComPsych Guidance Resources
Voya Financial
Organization ID: MY5848I
Company Name: PRISM/CSAC
www.guidanceresources.com
877-533-2363
Funeral Planning
Voya Financial
www.everestfuneral.com/voya
800-913-8318

Travel Assistance Program
International Medical Group

Voya Financial

assist@imglobal.com

From anywhere in the world:

+1-317-659-5841

RETIREMENT
www.countyofsb.org/sbcers
Santa Barbara County Employee’s Retirement System
Email: info@sbcers.org

877-568-2940
FAX: 805-560-1086

RETIREMENT-457 Plan
Empower Deferred Compensation

Call Center: 800-528-9009

Retirement Education Specialist:

CJ Burlingame
Schedule an appointment: https://cj-burlingame.empowermytime.com/#/

Plan Advisor:

Katerina Soto

Email: Katerina.Soto@empower.com

Mobile: 805-561-4559

WORKERS COMPENSATION INSURANCE

Claims administered by:

Sedgwick 

PO Box 14442

Lexington, KY  40512

Contact local HR Rep
805-882-4715

Sedgwick
Phone: 657-284-5400

Toll Free: 800-854-6188

Fax: 859-264-4369

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